Hilton Honors award reservations made at 4 resorts, now operated by Hyatt, are being canceled last minute
Hotels change hands all the time, but ownership and operation of a property shouldn’t affect an existing booking — right? Unfortunately, we’re seeing the opposite unfold before our eyes this week. As Hyatt’s acquisition of Playa Resorts & Hotels enters its final stages, Hilton Honors members are facing last-minute cancellations for reservations booked using Hilton …