Is Airbnb launching a loyalty program? ‘Something big is coming,’ CEO tells TPG

Airbnb doesn’t have a loyalty program, but that might soon change, according to the company’s founder and CEO, Brian Chesky. In an exclusive roundtable interview in Los Angeles, Chesky told TPG that “something big is coming.” Just don’t expect a traditional loyalty program. “I don’t know if we’ll ever do a traditional points program because …